← Solutions
B2C Self Service

Self-service, online and always on.

The Xioma Automotive on-line service solution exposes the service process to the on-line world and enables self-service to new customer segments.

Self-service portal — vehicle home screen for a Jaecoo 7 with ongoing service Self-service portal — schedule service dialog with maintenance and recall options Self-service portal — booking step choosing location, date and appointment slot Self-service portal — confirmation of the scheduled service appointment Self-service portal — itemized service quote with approve and reject buttons Self-service portal — online payment screen with service total and card entry Self-service portal — service agreement document with customer signature

Inside the online service solution

Everything the platform manages for this segment - sales, service, parts, leasing, purchasing and finance, end to end.
01

Self-service Booking

  • Intuitive, simple customer experience for selecting the desired service
  • Advanced self-service appointment scheduling
  • Pre-defined service content, pricing and duration
02

Fulfillment & Payment

  • Automatic parts ordering - just in time
  • On-line payments
  • Digital communication integration - before, during and after service

What you gain with B2C Self Service

State-of-the-art technology, a competitive edge.

Advanced Agentic Capabilities

AI agents that act on your data - automating tasks, surfacing insights and driving workflows end-to-end.

Alerts & Notifications

Keeps you informed of all relevant transactions via email, SMS and more.

Strong Reporting Tools

Allows for a better understanding of the state of the business.

Highly Customizable

Adds enterprise differentials that sharpen the competitive edge.

Tight Integration

Connects all entities in the system and creates critical internal relationships.

Approval Procedure

Enables automation of core processes.

Multiple Currency / Sites / Companies

Extends the reach beyond typical boundaries to support future growth.

Open Architecture

Helps create data interfaces across the automotive ecosystem.

Keep your ERP. We connect to it.

Snaps into any existing ERP - hosted or local. Keep your system of record while operations go digital.

Live within weeks, not years.

Within weeks, on any financial system, in any geographic location - branches, countries, brands.

Ready to go digital? Start with a demo.

See the Agentic Cloud Platform running on data that looks like yours - and a 4-month path to go-live.